Contact information
Contact Us
If you have any questions regarding our tabletop fire bowl fuel requirements, thermal clearance distances, glass wind guard assembly, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Hearth Spot |
| Website: | hearthspot.shop |
| Email: | support@hearthspot.shop |
| Phone: | +61 427 017 572 |
| Business Address: | 54 George Street, Moffat Beach QLD 4551, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate administrative operations only. Due to the heavy freight mass of cast concrete bowls and specialized inspection protocols, please do not dispatch returned fire pits, glass panels, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.